Busy lamp

Busy lamp

Indicates if the phone is available, in use or ringing

How it Works

The Busy Lamp enables a user to view a monitored contact’s phone status or whether their phone is currently in use or not. This feature can be activated on supported devices for specific users and is supported by the web portal for the administrator.


The Busy Lamp is an easy and effective way to know whether your monitored contacts are available or on the phone. Instead of calling a colleague and wondering if they will pick up, the Busy Lamp informs users whether or not the person they are trying to reach is available.

Name Number(s) Status Department
John Smith 55555 n/a
Jane Doe 22222 NOC
John Doe 33333 n/a

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