Manage your calls
Call Hold and Retrieve
Last Number Redial
Direct Voicemail Transfer
How it Works
Configure your preferences to manage and prioritize your calls, ensuring that your features are accessible.
Call Management Features enable you to customize how you want to process incoming calls and place outgoing calls.
|Feature||What it Does||How to Use|
|Automatic Callback/Redial||Automatically calls back or redials the last number from which an incoming call was received||Dial *69|
|Call Hold and Retrieve||Holds and resumes a call||Press the Hold soft key|
|Call Return||Enables the user to place an outgoing call to the last number they received an incoming call from||Dial *69|
|Last Number Redial||Redials the last number an outgoing call was placed to||Device dependent or access via the web portal|
|Direct Voicemail Transfer||Directly transfers a call to voicemail||Dial *99 and the extension|
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