Manage your voicemail to prioritize and organize your messages
Voicemail Distribution Lists
Greetings
Voice Portal
Message Waiting Indicator
Busy/No Answer Conditions
Caller Transfer to Attendant
Personalized Greetings
Operator Forward
How it Works
Configure your voicemail in the ImpactConnect Hosted PBX portal so that you never miss a message.
Benefits
The Voicemail Features enable you to save, forward, prioritize, and organize your voicemail.
| Feature | What it Does | How to Use |
| Voicemail Distribution Lists | Sends messages to a list of voicemail inboxes | Configure a list of voicemail inboxes via the web portal and distribute a message |
| Greetings | Plays a standard message when callers reach your voicemail | Choose a standard greeting via the web portal |
| Voice Portal | Serves as a website platform for voicemail management | Access vportal.impacttelecom.net |
| Message Waiting Indicator | Indicates new messages when illuminated | Device dependent |
| Busy/No Answer Conditions | Enables voicemail to be sensitive to a phone’s configured Busy/No Answer Conditions | -Dial *41 and then another number to set forward when busy conditions -Dial *42 and then another number to set forward no answer conditions |
| Caller Transfer to Attendant | Transfers calls to auto attendant | Press the Transfer soft key |
| Personalized Greetings | Plays a pre-recorded personal message when callers reach your voicemail | Record a personalized greeting, upload to the web portal, and select for it to be played when callers reach your voicemail |
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