ImpactConnect Hosted Fax

ImpactConnect Hosted Fax is the easy-to-use hosted fax solution for your business that streamlines your faxing experience and increases your business communications capabilities.

Yes, there are 3 different plans available to best suit your business needs.

1. ImpactConnect Hosted Fax is an inbound only fax solution with unlimited inbound faxes.
2. ImpactConnect Hosted Fax Plus is an inbound and outbound fax solution with unlimited inbound faxes and 150 outbound fax pages.
3. ImpactConnect Hosted Fax Plus with Transport Layer Security is a secure inbound and outbound fax solution with unlimited inbound faxes and 150 outbound fax pages.

Your ImpactConnect Hosted Fax username is your ImpactConnect Hosted Fax number and your default password is the last 4 digits of your ImpactConnect Hosted Fax number. This information was included in your ImpactConnect Hosted Fax welcome email.

For security purposes, we recommend that you change your ImpactConnect Hosted Fax default password. Visit our Guide here.

ImpactConnect Hosted PBX is the affordable fax solution for your business.

• ImpactConnect Hosted Fax is $4.99 per user/month
• ImpactConnect Hosted Fax Plus is $12.99 per user/month
• ImpactConnect Hosted Fax Plus with TLS is $14.99 per user/month

Sending faxes is easy. Simply create a new email message and attach the fax as the content of the message. Visit our Guide here.

You can receive faxes via email or via the ImpactConnect Hosted Fax portal. Visit our Guide here.

Yes, you can include custom cover pages to personalize your faxes by entering "--no_cover_page" in the subject line of the outbound fax email you are sending and attaching the custom fax cover page as a .pdf. Visit our Guide here.

You can easily manage your faxes in the ImpactConnect Hosted Fax portal or you can manage them via your email. The ImpactConnect Hosted Fax portal enables you to manage your faxes via the web. Visit our Guide here.

You can forward inbound faxes in the ImpactConnect Hosted Fax portal by selecting a fax from the Dashboard or Faxes tab and clicking or tapping the Forward Fax button. After the dialogue box appears, enter a subscriber to forward the fax to and then forward your fax. Forwarded faxes count towards your outbound fax limit. Visit our Guide here.



Inbound faxes received via email can be forwarded to another email address as regular emails with the fax attachment.

You can delete a fax via the ImpactConnect Hosted Fax portal. Click or tap the red delete button next to a selected fax.

You will not be asked to confirm whether or not you want to delete the fax. Once a fax is deleted, you will be unable to retrieve it again. Visit our Guide here.

Yes, line number porting is included, if desired, with ImpactConnect Hosted Fax.

Yes, faxing is supported across all 50 states.

Yes, you can send international faxes to Mexico and Canada (international faxing is limited to these locations).

Outbound Faxing is limited to 150 pages/month. Please note that forwarding a fax counts towards your outbound fax limit.

Starting at the 200th outbound fax page, a $0.069 charge will occur per outbound page sent.

Yes, you can have various emails and email aliases aligned with your ImpactConnect Hosted Fax account. 

You will receive a confirmation message that your fax was successfully sent.

You will receive an error message that your fax failed to send successfully.

Faxing is an important business function that enables communication with customers, prospects, and employees. ImpactConnect Hosted Fax is the affordable and hassle-free fax solution for your business that doesn't require maintenance or old-fashioned equipment. ImpactConnect Hosted Fax is easily managed from the web-based portal and utilized from your email.

Contact our helpful Customer Support Team at customersupport@impacttelecom.com or 888-411-1175