Incoming and Outgoing Calls

No. Accepting collect calls is incompatible with the ImpactConnect service. They will be refused.

Yes it does! You can conveniently dial extensions.

There's no difference in the way you make your calls on ImpactConnect. Just pick up the phone as you normally would when making or receiving calls.

With your ImpactConnect Hosted PBX service, you can call any number anywhere in the world, however the standard configuration is for US domestic calling only. To enable international dialing, please contact customer support.

There's no need to count minutes, because with ImpactConnect Hosted PBX you have unlimited domestic outgoing and incoming calls

Yes. You can use a computer and talk on the phone at the same time. Your ImpactConnect Hosted PBX service works independently of your computer. However, please note that heavy internet use such as streaming video or other bandwidth-intensive activities may affect the quality of your simultaneous voice connections.

Your ImpactConnect Hosted PBX phone system requires a physical internet connection to the network. The connection must be via broadband Ethernet greater than 100kbps.

Yes. To place an Operator assisted call, simply dial 0 (zero) from your phone and an operator will answer the call. Please note, additional charges will apply. Operator Assisted calls are $3.00 per call. Also, please be aware that when you use this service you are talking to a third party operator, not Lingo.