Setup

A typical order could take as little as 10 days to reach your location. Time from order to delivery is dependent upon size of order, equipment selection and other factors.

Yes, your business-class phones will arrive configured, tested, and active on the ImpactConnect Hosted PBX service. Your numbers will not have been ported, yet, but if you have new numbers associated with your ImpactConnect Hosted PBX service they will already be active when your business-class phones arrive.

Standard installation of the ImpactConnect Hosted PBX service is done remotely with an Lingo technician on the phone guiding your installation and testing. If you want an installation with an onsite technician, you can ask for assistance at the time of ordering your service.

Yes, you can start using your ImpactConnect Hosted PBX service right away. If you are waiting for your telephone numbers to port, you can use your system for outbound dialing until the port process is complete.

Typically, it will take from 2 to 10 days from the time you receive the equipment to the port completion date.

Your service term begins on the day you have your standard installation call with the Lingo Service Delivery Team.

If you are an individual ImpactConnect Hosted PBX service user, please contact your administrator. If you are the administrator, please contact customer support.