Voicemail

Q: How can I access saved voicemails in the portal?
A:

Saved messages can be listened to by clicking the play button. The party who left the message can be called by clicking the phone icon or the message can be deleted by clicking the trash can. Click here for more information about Voicemails.

Q: How can I access deleted voicemails in the portal?
A:

Messages in trash can be moved back to the Save folder by pressing save. You can also press the play icon to play the message or the phone icon to call the party. Click here for more information about Voicemails.

Q: How can I change the settings for my voicemail service?
A:

There is a second tab on the Messages screen labeled Settings. Here you can enable your voicemail, record and select your greetings and select what type of email notification you would like with your voicemail service. All of these settings can be changed at any time. Click here for more information about Voicemails.

Q: How can I receive my voicemails via email?
A:

In the portal, visit the Messages tab. Under Unified Messaging you will see options for changing your voicemail to email settings. This feature will send an email to the account of your choice when you receive a voice mail. You will also be able to listen to your voice mail on your PC. A hyperlink text will provide you a link to listen to your message. You may also see this as an attachment to your email. Click here for more information about Voicemails.

Q: How can I manage my greetings?
A:

You may record and select multiple greetings for your voicemail box. To record, click on the Manage Greetings Button in the portal and either upload an existing .wav file, or select record. Enter a phone number (extension or 10 digit) for the phone you want to record from and the name of the greeting. The phone will ring and you will be prompted to record. Press # at the end of your recording. To select which greeting you wish for callers to hear, you may select it from the Select Greeting dropdown. You may also play this greeting, by pressing the play button. You may also see this as an attachment to your email. Click here for more information about Voicemails.

Customer Support:

Call us at 866 - 405 - 4646 or text us at the same number

Email us at customersupport@lingo.com